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New Year, New Resolutions: Four Brand Strategies that Will Increase Customer Satisfaction in 2017

Calabrio

From creating improved customer experiences to a renewed focus on employees, we see 2017 as the year that brands look for ways to foster both employee and customer engagement. Companies Will Deploy Employee Engagement Practices Geared Toward Millennials.

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Monthly Mash and The Omnipresent Customer

Customers That Stick

Customer Service ‘Top 10’: Our Best Blogs To Get Your Customer Experience Primed For the Holiday Rush - Compilation post from Disney Institute will help you get your Customer Experience holiday ready. Note: For another perspective, check out our post Customer Before Employee, Employee Over Customer.).

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50+ Customer Experience Statistics for 2020

ProProfs Chat

52% of people around the globe believe that companies need to take action on feedback provided by their customers. (Source: Microsoft ) Tweet this. As one of the customer experience statistics, this one helps you learn how you can improve a customer’s future experience with the brand.