Comm100

AUGUST 8, 2022

For many organizations, the leap to digital support means introducing live chat for customer service – now the most popular channel to connect with brands. As organizations see the strong return on investment from live chat, they are now naturally looking to the next step in digital communication.

Chatbots 209

Chatbots Customer Service Knowledge Base Social Media 209

Comm100

NOVEMBER 13, 2022

These are ‘trained’ from existing reference materials like a knowledge base or FAQ bank. With AI powering their responses, bots can improve their responses over time based on customer confidence in their answers. The next benefit of chatbots that we’ll look at is the excellent return on investment.

Chatbots 130

Chatbots Software Self Service Wait Times 130

Grade.us

JANUARY 7, 2020

It’s a conversion booster that gives customers confidence, reducing buyer’s remorse. A compelling list of highlights eliminates objections and increases customer confidence. What if you need help to solve a specific issue that isn’t covered in Yelp’s knowledge base or FAQ?

Advertising 51

Advertising How To Hotels Social Media 51

Grade.us

JANUARY 12, 2021

It’s a conversion booster that gives customers confidence, reducing buyer’s remorse. A compelling list of highlights eliminates objections and increases customer confidence. What if you need help to solve a specific issue that isn’t covered in Yelp’s knowledge base or FAQ?

Advertising 35

Advertising How To Social Media Connections 35