5 Top Customer Service Articles For the Week of May 7, 2018
ShepHyken
MAY 7, 2018
Each week I read a number of customer service and customer experience articles from various resources. Overstock’s customer service texts have a 98 percent open rate by Ilyse Liffreing. An easy return policy creates customer confidence and trust in the brand. Here are my top five picks from last week.
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