Customer Change Metrics Video Webinar 
CSM Practice
MAY 13, 2020
Your solution can also incorporate alerts for emergencies or special offers. ? Take Advantage of Video. Video chat is a streamlined and more efficient way to engage your most strategic customers. Video is also useful for customers that have gone dark on you. 3. Adjust Your Metrics and KPIs.
ChurnZero
AUGUST 13, 2021
Plus, we cover how to ensure you don’t just add complexity with more tools, but actually use your data to enhance the customer experience through better decision-making. During the webinar, we discuss: What a Customer Success tech stack is and why you should care. If you missed the webinar, you can watch it on-demand. .
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CSM Practice
MAY 16, 2020
Your solution can also incorporate alerts for emergencies or special offers. ? Take Advantage of Video. Video chat is a streamlined and more efficient way to engage your most strategic customers. Video is also useful for customers that have gone dark on you. 3. Adjust Your Metrics and KPIs.
ChurnZero
AUGUST 13, 2021
Plus, we cover how to ensure you don’t just add complexity with more tools, but actually use your data to enhance the customer experience through better decision-making. During the webinar, we discuss: What a Customer Success tech stack is and why you should care. If you missed the webinar, you can watch it on-demand. .
Kustomer
JUNE 17, 2021
It’s a great question because when I look at where I, when I started in the industry 20 some years ago, it was all about the metrics and I always hate using this phrase but it fits here, where often sales teams are referred to as coin operated people, right? You’re going to go and do these ten minute how to videos.”
Totango
MARCH 7, 2019
Your customer needs to reduce costs. Your customer changed key personnel. If your customers say your service isn’t returning value, for instance, the real problem may lie in the way you educate and engage with your customer. Your solution is no longer needed. Your service wasn’t fully adopted.
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