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10 Ways to Deliver Great Customer Service

Magellan Solutions

We’ll discuss 10 ways to deliver great customer service that pave the way for lasting connections. The goal is for customers to see your business as excellent and become passionate advocates. Implementing customer-centric practices encourages action and allows you to witness their transformative power.

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5 Top Customer Service Articles for the Week of October 15, 2018

ShepHyken

Each week I read a number of customer service and customer experience articles from various resources. The 3 Types of Customers That Will Talk About Your Business—and The One That Definitely Won’t by Jay Baer. The future of customer service needs a new model of operational excellence by Vala Afshar.

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5 Top Customer Service Articles of the Week 9-27-2021

ShepHyken

Each week I read many customer service and customer experience articles from various resources. Just as you want the customer to experience an easy process and system when they do business with you, the same applies to your employees. 5 Ways to Make Your Customer the Hero on Social Media by Chris Kim. (PR

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Five Guiding Principals for Service Transformation Within Product focused Businesses

Middlesex Consulting

Staff need to have the knowledge and language that gives their customers confidence that they understand their needs and can provide robust solutions. Building this capability can drive revenue and improve margins through improved customer perception.

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