ProProfs Chat

SEPTEMBER 17, 2021

Create a robust culture of disseminating company information to your employees. Read more: How to Use e-Learning for Employee Onboarding. According to the Cvent report , highly engaged employees can increase the average customer retention rate by 18%. Give Additional Support for Working Parents. Conduct Stay Interviews.

Employee Experience 52

Employee Experience Gamification e-support Survey 52

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Bruce authored many of Forrester’s most popular research reports.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Bruce authored many of Forrester’s most popular research reports.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

ProProfs Chat

MAY 1, 2020

Helps you track how far they’ve reached through insightful reports . If you fail to acknowledge them when creating the best customer service training program for e mployees, you can end up facing consequences like: Losing more than 50% of customers who end up leaving because of poor customer service. Learn anytime, anywhere.

Customer Service Training 85

Customer Service Training Training Customer Service e-support 85

Bold360

DECEMBER 1, 2016

Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. Additionally, great support is crucial in evaluating any software yet it’s sometimes overlooked. Then, find a piece of software that supports those needs.

Software 40

Software Customer Experience Company CRM 40