Currency Alliance

APRIL 10, 2021

The points can help cover up some inconsistencies, add gamification dynamics to the relationship, and help in keeping score. While multi-brand collaboration is starting to increase rapidly, the greatest constraint in giving customers more freedom and choice with loyalty currencies is often your brand’s ego.

Loyalty 52

Loyalty Marketing Loyalty Programs Touchpoint 52

Currency Alliance

FEBRUARY 10, 2021

The points can help cover up some inconsistencies, add gamification dynamics to the relationship, and help in keeping score. While multi-brand collaboration is starting to increase rapidly, the greatest constraint in giving customers more freedom and choice with loyalty currencies is often your brand’s ego.

Loyalty Programs 52

Loyalty Programs Loyalty How To Touchpoint 52

ChurnZero

JULY 12, 2019

These four channels MUST outperform other sources of MRR. Think of utilities such as Google Analytics or your CRM solution. Two important components in gamification are surprise and delight. Think of it this way: You go on vacation and book a room in a hotel. Multi-Channel Communication. The room is perfect.

Customer Success 75

Customer Success Customer Experience How To Roadmap 75

SurveySensum

JULY 14, 2020

Multi-Award Winner, Nandkishor Tripathi is a Market Research Operations and CX Methodology Specialist with over 16 years of proven track record in delivering customer experience at the highest levels. She is a trusted industry voice for guidance on emerging contact center channels and technologies. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132