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Deploy self-service question answering with the QnABot on AWS solution powered by Amazon Lex with Amazon Kendra and large language models

AWS Machine Learning

Powered by Amazon Lex , the QnABot on AWS solution is an open-source, multi-channel, multi-language conversational chatbot. Customers now want to apply the power of large language models (LLMs) to further improve the customer experience with generative AI capabilities.

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2022 Healthcare & Life Sciences Outlook

West Monroe

The answer is nuanced, of course. Healthcare providers bounced back from the dramatic slowdown in elective procedures in 2020 and weathered pervasive uncertainty, in part thanks to massive spending by the federal government (and, of course, Herculean efforts by clinicians and nonclinical staff alike).

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What is the Best Channel for your NPS Surveys – Email, Text or In-app?

Retently

However, figuring out the most effective channels to capture customer feedback can be challenging, as businesses have little insights on where and when to survey their customers. Once you get an understanding of each customer feedback channel, you’re armed at all points to develop a viable strategy aimed at meeting your business goals.

NPS 95
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What Is UCaaS? And What Are Its Benefits For Contact Centers?

NobelBiz

A VoIP solution incorporated into a UCaaS system is a critical component of a multi-channel platform that significantly improves corporate communications by enabling IP connections (Internet Protocol). Typical Functions of VoIP VoIP is a digital telephone service that transports and delivers conversations over the Internet.

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What Is UCaaS And What Are Its Benefits For Contact Centers?

NobelBiz

A VoIP solution incorporated into a UCaaS system is a critical component of a multi-channel platform that significantly improves corporate communications by enabling IP connections (Internet Protocol). Typical Functions of VoIP VoIP is a digital telephone service that transports and delivers conversations over the Internet.