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Mastering Online Business: 4 Strategies for Small Online Businesses to Succeed

SurveySensum

Small businesses need to adopt a multi-faceted online strategy that emphasizes building deep, meaningful relationships with their customers and differentiating themselves from the competition. Diverse Content Formats: Experiment with various content formats, including blog posts, videos, podcasts, and infographics.

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Supermarkets: How to Build a Winning Loyalty Program

Currency Alliance

One of the earliest loyalty programs came out of the grocery sector. Broadly speaking, most of the chains’ loyalty efforts have been in proprietary, albeit digitalized versions of the original S&H program: collecting in order to redeem for rewards, some digital couponing, and pushing out offers via a mobile app.

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The complete guide to small business consulting

BirdEye

This helps businesses get ahead and course correct, saving a lot of time, resources, and money. They can identify the most profitable marketing channels for your business to pursue and advise on improving conversion and customer acquisitions. Who needs small business consulting services?

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A Comprehensive Guide to NPS in Retail

SurveySensum

So how can you stay ahead of the game? — By listening to your customers, of course! As you can see from the given infographic, the average NPS score in online (retail) shopping is 41. Offer seamless omnichannel experiences: Ensure customers can easily engage with your retail business across multiple channels.

NPS 52