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The Edge of Service® Newsletter, Issue 15: Getting Mobile Customer Service Right

Brad Cleveland Blog

The Edge of Service® Newsletter, Issue 15: Getting Mobile Customer Service Right There are an estimated 7 billion active mobile phone subscriptions today—one for every living person on the planet, according to the International Telecommunication Union (ITU).

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The Edge of Service™ Newsletter, Issue 15: Getting Mobile Customer Service Right

Brad Cleveland Blog

The Edge of Service™ Newsletter, Issue 15: Getting Mobile Customer Service Right There are an estimated 7 billion active mobile phone subscriptions today—one for every living person on the planet, according to the International Telecommunication Union (ITU).

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The Edge of Service® Newsletter, Issue 15: Getting Mobile Customer Service Right

Brad Cleveland Blog

The Edge of Service® Newsletter, Issue 15: Getting Mobile Customer Service Right There are an estimated 7 billion active mobile phone subscriptions today—one for every living person on the planet, according to the International Telecommunication Union (ITU).

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Dr. Natalie’s Research Agenda and Published Research

Natalie Petouhof

The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming. Customer Experience IOT in the Automotive Industry-Upcoming. **. . • The State of Customer Service and Support Evolves . • ROI of Social Customer Service- Upcoming. • Mobile Customer Service-Upcoming. **.

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The Magnitude of Mobile

Brad Cleveland Blog

Need a reason to refine your mobile strategy? Here are some statistics that remind us of how ubiquitous mobile devices have become. There are now 8 billion active mobile subscriptions – more than the population of the planet.

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The Magnitude of Mobile

Brad Cleveland Blog

Need a reason to refine your mobile strategy? Here are some statistics that remind us of how ubiquitous mobile devices have become. There are now 8 billion active mobile subscriptions – more than the population of the planet. Cisco) Mobile data traffic has grown 4,000 fold in the past ten years.

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The Magnitude of Mobile

Brad Cleveland Blog

Need a reason to refine your mobile strategy? Here are some statistics that remind us of how ubiquitous mobile devices have become. There are now 8 billion active mobile subscriptions – more than the population of the planet. Cisco) Mobile data traffic has grown 4,000 fold in the past ten years.