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Customer Service Professional Development – Resources To Help You Learn & Grow

Comm100

NOVEMBER 14, 2017

LinkedIn is, of course, the premier location for business-to-business contacts and communication and it has a host of resources and people to follow. Author of The Service Culture Handbook. Cost considerations do need to be kept in mind on this path though, as while the ROI is real, the cost can be considerable.

Resources 109
Resources Customer Service Customer Service Training Course 109
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

She is also a recognized Training Provider for the CCXP Exam, Author of 6 benchmarking studies and 3 handbooks, Professor at UC Santa Cruz Silicon Valley Extension, and serves on the CXPA Board of Directors. She is a trusted industry voice for guidance on emerging contact center channels and technologies. LinkedIn : [link].

Customer Experience 132
Customer Experience Consulting Multi-Channel Leadership 132
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