Connections Exceptional Customer Service Government Management 
Comm100
SEPTEMBER 6, 2022
With the need to offer exceptional customer service, choosing the right technology to deliver this is more crucial than ever. With this in mind, many organizations are switching from Zendesk to Comm100 and its omnichannel customer engagement platform. Comm100 customers pay less for more.
TechSee
FEBRUARY 23, 2021
Verizon already began to shut down its 3G networks at the end of 2020, but the sunset for commercial and government customers will be at the end of 2022. These firms need to figure out how to upgrade their subscribers’ devices to ensure uninterrupted service. The Impact of 3G Sunsetting on Home Security.
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CSM Magazine
FEBRUARY 24, 2021
The individual award for Back-Office Customer Service Professional of the Year – Technology Industries recognizes a member of MetTel’s Client Experience (CX) team for a get-it-done attitude, willingness to take on new challenges and for advocating a better billing experience for the company’s abundant base of small business customers.
Thematic
JANUARY 2, 2019
Exceptional service allows agents to offer immediate solutions without getting bogged down in processes or policy. This leads to happy, loyal customers. Removing barriers that prevent exceptional customer service will lead to a more engaged service center. Get manager buy-in.
Magellan Solutions
OCTOBER 18, 2015
While physical touch helps build relationships, businesses nowadays tap virtual touch as a strategy in making personal connections with their customers. Customers normally veer away from companies who do not adjust to their attention needs by producing mediocre customer experience. Efficient customer journey management.
transcosmos Information Systems
SEPTEMBER 27, 2016
Almost everyone has gone digital—from businesses, governments, and yes, your customers. While your customers are probably online all the time, chances are, this connectivity offers a new challenge on how to deliver exceptional customer service support for people on the go in this digital age.
transcosmos Information Systems
SEPTEMBER 27, 2016
Almost everyone has gone digital—from businesses, governments, and yes, your customers. While your customers are probably online all the time, chances are, this connectivity offers a new challenge on how to deliver exceptional customer service support for people on the go in this digital age.
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