ViiBE Blog

JANUARY 20, 2022

ViiBE Blog 5 creative ways to digitally interact with customers, increase touchpoints, and track satisfaction levels Share this article Contents Share this article Contents Digital interaction with customers is now an essential tool as online business is going through its rebirth. What are customer touchpoints? Read now 2.

Touchpoint 52

Touchpoint Interaction e-support Infographics 52

Solvvy

SEPTEMBER 17, 2022

Articles, white papers, and e-books. Infographics. You can enhance your self-service support portal with an intelligent, conversational artificial intelligence (AI) chatbot. It’s important to avoid situations where two customer support reps provide different information or contradict what is published on your website.

Knowledge Base 62

Knowledge Base Self Service Customer Service e-support 62

BirdEye

SEPTEMBER 20, 2023

You rely on artificial intelligence when using Waze, Alexa, Siri, facial recognition for phone access, or even your e-mail spam filter. However, you don’t have to have a person on staff 24/7 to provide 24/7 customer support. Do you know you’re using AI without even realizing it? Artificial intelligence can’t replace human intelligence.

Marketing 62

Marketing Advertising Chatbots Social Media 62

SurveySparrow

OCTOBER 2, 2020

It integrates your existing data with Amazon RedShift and captures data from any of the 200 connections. Product Marketing Tool #7 Venngage: Create infographics, sales materials, reports, logos, mind maps, etc., Select infographics templates or use the drag-and-drop feature to create your own. What does it do? from scratch.

Tools 59

Tools Marketing Infographics Analytics 59

Ecrion

SEPTEMBER 23, 2020

In today’s world — thanks especially to the meteoric rise of e-commerce and e-retail shops — customer service needs to be constant. Another 33% are irritated if they have to repeat their questions to multiple support representatives. It seems as though we’re all connected to our smartphones on a regular basis.

Infographics 105

Infographics Self Service Customer Service Social Media 105

ProProfs Chat

OCTOBER 25, 2021

Some may find your customer support slow, while others may find your business ideas redundant. Happy customers are the most vocal supporters of your brand. They tried to reach your customer support but got no response. e) Typeform. e) Feedbackify. Here we go! What Is a Customer Feedback Tool. Source: Typeform.

Software 98

Software Feedback Net Promoter Score Social Media 98