Remove Competitive Advantage Remove Engagement Remove Gamification Remove Hospitality
article thumbnail

Engage, build & maintain customer relationships with a 360 degree view of your customer and your business

LoyaltyPlus

To engage customers and leverage data for improved and targeted marketing campaigns is always a challenge. Improve your competitive advantage through leading-edge customised CRM and Rewards Systems Software Solutions. Get the unfair advantage. Just Engage. Gain crucial customer insight – get the unfair advantage.

article thumbnail

Top 30 Customer Service Books Every Team Needs to Read

Comm100

Designer and consultant, Matt Watkinson, will teach you how to make changes and improvements to your customers’ experience through his casual and engaging writing style. How to Revolutionize Customer Employee Engagement with Big Data and Gamification by Rajat Paharia. Customer Service Culture. Loyalty 3.0: DiJulius III.

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Rudy Dalimunthe – VP of CX at Tokopedia, Ex Indosat – XL Axiata – Ernst & Young, CX & Customer Engagement Professional. He successfully led and brought his companies in successful CX transformation and has won many awards in customer engagement & customer experience management areas. LinkedIn : [link].