CloudCherry

MARCH 19, 2018

Not a lot of companies are doing that. 80% of companies say they deliver “superior” customer service while only 8% of people think these same companies deliver “superior” customer service. Getting started with a Customer Experience strategy is generally never a problem for brands.

Customer Experience 247

Customer Experience Customer Journeys Lifetime Customer Financial 247

CloudCherry

MARCH 19, 2018

Not a lot of companies are doing that. 80% of companies say they deliver “superior” customer service while only 8% of people think these same companies deliver “superior” customer service. Getting started with a Customer Experience strategy is generally never a problem for brands.

Customer Experience 150

Customer Experience Customer Journeys Lifetime Customer Financial 150

SurveySensum

JULY 14, 2020

Founder & CEO of Beyond Philosophy LLC, Colin is recognized as a world thought leader in customer experience. Colin is an accomplished Speaker, a renowned Best-Selling Author, and a Co-Host of a successful podcast, The Intuitive Customer. She led CX company-wide for 11 years at Applied Materials. LinkedIn : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Thematic

AUGUST 7, 2018

“You can have all the customer intelligence you like and all the fancy operational processes, but unless you’re able to communicate the different initiatives effectively throughout the company, and clarify why they are important, it’s pointless.”. Best books on customer experience? But he needed to make a case.

Customer Experience 48

Customer Experience Net Promoter Score How To Infographics 48