Communication Contact Center Gamification Handbook 
CSM Magazine
JULY 21, 2020
Send new employees a welcome email a week or two before they begin with details of what to expect when they arrive, or login, along with mugs, T-shirts and other promotional accessories plus links to videos or a company handbook by way of introduction. In addition, use video to introduce other members of the team. or visit www.puzzel.com.
SurveySensum
JULY 14, 2020
Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. She led CX company-wide for 11 years at Applied Materials. LinkedIn : [link]. Website : [link].
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