Lumoa
SEPTEMBER 16, 2022
Streaming services, telecommunication industry, etc.). They are mostly available on many Customer Experience Management (CEM) platforms and are open to the public. It means your customers are happy. Listen to the voice-of-customer. How often does your business respond to voice-of-customer and close the loop?
PeopleMetrics
DECEMBER 5, 2017
Your customer experience management (CEM) system is up and running. You are actively listening to your customers and have an impressive 20% survey response rate. All signs point to a successful Voice of Customer (VoC) program. Do your customers know that you’re actually listening to them? That’s great!
Experience Matters
APRIL 7, 2015
The CxVE Awards were judged by five noted customer experience experts: Mila D’Antonio (Editor-in-Chief at 1to1 Media), Desirree Madison-Biggs (Customer Experience/NPS Programs Director at Airbnb.), We continually update and optimize our platform by harnessing CEM best practices and the ever-changing needs of our clients.
Expert insights. Personalized for you.
208 
Let's personalize your content