3 Ways to Align Customer Experience & Market Research
PeopleMetrics
NOVEMBER 9, 2021
Customer experience feedback and market research are not the same thing, BUT that doesn’t mean there aren’t parallels. As such, it’s imperative that your market research and CX programs operate as a joint package. These programs often have shared stakeholders, reach out to the same audience, and may share a budget.
Let's personalize your content