ShepHyken

APRIL 12, 2019

For example, Macy’s hired 1,500 employees at customer service call centers and countless more for sales floors across the country, while Target doubled its team dedicated to in-store pickups and curbside services. Yet, seasonal hiring is not unique to retail during the holidays.

Customer Service 107

Customer Service Tourism How To Retail 107

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Grade.us

DECEMBER 26, 2019

” You can get this information from the tourism board or Chamber of Commerce. A few years before Netflix, Hulu, and Amazon made cord cutters out of nearly all of us, I worked for an inbound call center where we were supposed to sell satellite TV. We were graded on a whole bunch of metrics, one of which was call time.

How To 26

How To Travel Hotels Tourism 26