Chatbots in Telecom: Top 5 Reasons Why Telecom Companies Must Invest in Chatbots
Inbenta
MAY 16, 2022
This has empowered telecom companies to reduce their waiting times, decrease call volume and increase customer satisfaction. So let’s discuss the reasons why it’s time for your telecom business to invest in chatbots. Empathy factors highly into whether a customer will leave a call experience feeling satisfied.
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