NobelBiz

JANUARY 16, 2024

Are you struggling to boost customer satisfaction, enhance agent efficiency, or increase lead generation in your contact center? So, as a call center owner, manager or supervisors how do you tackle these difficult challenges and improving the overall performance within your contact center?

Call Center 52

Call Center Contact Center Contact Center Software Call Recording 52

TechSee

FEBRUARY 19, 2019

Engaging your customers on a personal level is the key to long-term loyalty. A talented sales assistant instinctively knows when and how to offer advice to a customer, enhancing the retail experience and creating true brand loyalty. MWC Barcelona 2019 Self-Service Sessions not to be missed. In a nutshell. Who’s there? Who’s there?

Self Service 95

Self Service Innovation Telecommunications Consumers 95

NobelBiz

MARCH 23, 2022

Running a successful contact center means you’re responsible for keeping customers happy and your agents performing effectively so that your company may thrive. And generating an ROI on your contact center to increase your company’s bottom line is part of that growth strategy. Actually, no, it’s not that simple!

Return on Investment 52

Return on Investment Contact Center ROI Measurement 52

TechSee

FEBRUARY 12, 2018

In customer service, blockchain is currently being analyzed for its ability to reinvigorate customer loyalty programs. is developing a consortium-based blockchain platform specifically for the telecommunication industry. Blockchain exhibitors at MWC 2018: TBCASoft. TBCASoft, Inc.

Trends 84

Trends Customer Service Multi-Channel Self Service 84

TechSee

FEBRUARY 12, 2018

In customer service, blockchain is currently being analyzed for its ability to reinvigorate customer loyalty programs. is developing a consortium-based blockchain platform specifically for the telecommunication industry. Blockchain exhibitors at MWC 2018: TBCASoft. TBCASoft, Inc.

Trends 84

Trends Customer Service Multi-Channel Self Service 84