Brands Customer Service Training Fashion Online Experience 
Lumoa
NOVEMBER 17, 2022
Customers search for easy shopping solutions on clear, engaging websites. In the past two years, we’ve seen a massive surge in online shopping, from tech products to fashion items. Companies should aim to meet their customers’ expectations by continuing to fine-tune their customer experience (CX) programs.
Smith+co CX
APRIL 23, 2013
Like Phoenix arising from the ashes, retail brands Jessops and HMV have both returned to the high street albeit in a stripped down, leaner form. Both brands were much loved by their customers and had a reputation for being pretty good at what they did. But training in most retail operations doesn’t work. Here’s why.
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