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7 Tips to Maximise Your E-Commerce Customer Service

ProProfs Chat

All those opportunities will only come knocking at your door when you nurture your existing customers by providing best customer service. Your competitors are smart, and they are always going to try and pry your customers away from you. Providing the best customer service will. Improve your customer retention rate.

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Customer Lifetime Value: An Ultimate Guide

ProProfs Chat

Customer lifetime value calculation also helps businesses in identifying the most valuable customer segments. The longer a customer spends on purchases from a brand, the greater the lifetime customer value becomes. There’s a lot more to it than customer retention.

Metrics 52
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Recurring Revenue: A Beginners Guide

SmartKarrot

An eCommerce brand would have a totally different way of generating regular income than a software company. This can continue for years or decades, during which the business generates a significant amount of revenue from that customer. The benefits of this model extend to both the customer and the business. Customer benefits.

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Top 50 Customer Success Influencers 2021

SmartKarrot

Well-recognized as one of the Top 100 Customer Success Strategists, Andrew has founded SuccessHACKER and SuccessCOACHING to share his Customer Success insights and advise the SaaS business owners. The trust and following of over 27,000 members in the Customer Success Community on LinkedIn is just the tip of the iceberg for Mikael.

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5 Top Customer Service Articles of the Week 10-4-2021

ShepHyken

Each week I read many customer service and customer experience articles from various resources. 7 Techniques That Are Key to Customer Retention Today by John Hall. Magazine) It’s a business axiom that holding on to existing customers is more lucrative than acquiring new ones.