Remove rfm-modelling-a-powerful-customer-segmentation-tool
article thumbnail

Are You Getting the Most Value from Your Data?

iCiDIGITAL

That line reiterates a core reason why companies partner with us and trust us to develop their customer experiences. Our clients have the tools at hand, but rely on us for the strategy, implementation, enablement, and administration of those platforms and their related services. . 2) Define the Customer Journey.

Data 136
article thumbnail

Why CDPs Fail: A Tale of Three Unfulfilled Expectations

Optimove

He was doubtful and perplexed as to why—for all the buzz about Customer Data Platforms and other predictive analytics and customer segmentation tools—he had not quite found a company who proudly acknowledged they found the perfect solution. Beyond creating a unified 360? It is rarely done, and it is a failure point.

ROI 56