Blog e-support Engagement Handbook 
TechSee
JUNE 16, 2022
As companies embrace the digitization of customer support, the new standard is much more than a phone conversation with a call center representative or a visit from a field agent. Tom Hinds, SVP Customer Engagement at Advocate Aurora Health. He also sits on the board of Directors for CSPN. Follow on LinkedIn. Follow on LinkedIn.
Storyminers
JULY 6, 2020
At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Thought leaders come in all shapes and sizes. Adrian Swinscoe. Bill Quiseng.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Storyminers
JULY 6, 2020
At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Thought leaders come in all shapes and sizes. Adrian Swinscoe. Bill Quiseng.
Kustomer
SEPTEMBER 6, 2018
Listen to the podcast to get all that great knowledge, and check out this related post from Michael’s blog below: Leaders: You Are Doing Empowerment All Wrong. Your associates are more fulfilled and their overall engagement and morale increases. R-E-S-P-E-C-T: Have the respect for your associates to treat them like adults.
SurveySensum
JULY 14, 2020
He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. LinkedIn : [link]. Website : [link]. LinkedIn: [link]. Website : [link].
Expert insights. Personalized for you.
251 
Let's personalize your content