Banking CRM Gamification Multi-Channel 
GetFeedback
APRIL 17, 2019
If you cover multiple communication channels (Aka omnichannel customer service ) , people will reach out: being able to choose the way to contact support simply makes it more convenient. If you support only one or two channels (say, phone and email), you can use Live Chat to start working with customers through a chat on your website.
BirdEye
NOVEMBER 20, 2023
Benefits of doing referral marketing A whopping 83% of individuals trust referrals or recommendations from friends and family more than any other marketing channel. Birdeye’s automated referral program makes it simple to encourage and reward word-of-mouth marketing, while integrations with CRM systems ensure a seamless customer journey.
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Currency Alliance
APRIL 10, 2021
The points can help cover up some inconsistencies, add gamification dynamics to the relationship, and help in keeping score. Granted: if you’re naturally an ‘earn’ brand, such as supermarket or bank, you are probably funding an ecosystem where the ‘burn’ partners, such as airlines, are the net beneficiaries.
Currency Alliance
FEBRUARY 10, 2021
The points can help cover up some inconsistencies, add gamification dynamics to the relationship, and help in keeping score. Granted: if you’re naturally an ‘earn’ brand, such as supermarket or bank, you are probably funding an ecosystem where the ‘burn’ partners, such as airlines, are the net beneficiaries.
SurveySensum
JULY 14, 2020
She has an accumulative experience of 16 years in the Audit and Banking industry. Previously she has worked in senior roles at Citi, Royal Bank of Scotland, ABN AMRO Bank, and EY and now she is heading Customer Experience at CIMB Niaga. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].
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