Magellan Solutions

JULY 22, 2021

Interactive voice response (IVR) on inbound telemarketing calls enables your CRM strategy by identifying customers and prospects. B2C telemarketing is very different to B2B telemarketing and requires a very different approach. If B2C deals with the usual customers, B2B is on a much bigger scale. Don’t.

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Magellan Solutions

JULY 9, 2021

. • Managing call center services inbound sales inquiries. pricing : • No calls – $20/month. With calls – $2.99 Phone Answering Service. • We can get you skilled and top-quality agents that have call center experience. • Dedicated Customer Support $10-$22.

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Magellan Solutions

JULY 29, 2021

Jonathan De Luzuriaga, president of the Philippine Software Industry Association, predicts that companies fearing a slow payoff from expensive technologies will continue to stick with the cheap labor readily available in b2b lead generation companies in Philippines. . Indeed, enterprise executives today cite customer experience as their No.

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Magellan Solutions

JULY 30, 2021

Shrinkage is the element that takes your customer service agents away from being productive and serving their customers right. . Make shrinkage management a call center experience Philippines. There are several other definitions too similar to the one above in concept: .

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Magellan Solutions

MAY 6, 2021

These are misconceptions because Outbound Telemarketing Services is as strong as it was before. One good reason for this is innovative technologies that enable BPOs to realize opportunities and provide stellar call center experience. Not only call centers can combine inbound and outbound channels into one.

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