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Top 15 NBFC Customer Feedback Tools for Effective Feedback Management

SurveySensum

The application process was lengthy and time-consuming. Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare.

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15 Types of social media to help boost your brand

BirdEye

Let’s say you’re a business-to-consumer (B2C) company selling retail products. Interactive social media apps usually focus on engagement, encouraging users to communicate through gamification, competitions, or voting. The post 15 Types of social media to help boost your brand appeared first on Birdeye Customer Experience Management.