article thumbnail

Why DealerRater reviews are important for your automotive business

BirdEye

As a business in the automotive industry, reviews are essential for your online reputation. Our recent study of online reviews in 2021 found that DealerRater was the next most significant review site in the automotive industry, making up most of the reviews collected on niche sites in the industry. How does DealerRater work?

article thumbnail

State of online reviews 2024: Embracing automation for growth

BirdEye

With an overwhelming 68% of consumers letting reviews guide their choices, enterprises must know the pulse of the market to craft a stellar reputation. In this blog, we’ll delve into the latest online review trends, insights, and strategies to help you paint a detailed picture of consumer behavior and use it to your advantage.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Taking the Pulse of the Automotive Customer Experience

ReviewTrackers

In terms of the customer experience, buying a car isn’t quite the same as dining at a restaurant or checking into a hotel. This makes automotive shopping typically more daunting. A 2013 poll commissioned by AutoTrader.com, meanwhile, found that 75 percent of the time that consumers devoted to buying a car was spent online.

article thumbnail

Taking the Pulse of the Automotive Customer Experience

ReviewTrackers

In terms of the customer experience, buying a car isn’t quite the same as dining at a restaurant or checking into a hotel. This makes automotive shopping typically more daunting. A 2013 poll commissioned by AutoTrader.com, meanwhile, found that 75 percent of the time that consumers devoted to buying a car was spent online.

article thumbnail

State of Google Business Profiles 2024: Top findings & insights

BirdEye

Google Messages adoption The adoption of Google Messages varies significantly across industries, indicating diverse approaches to customer communication. High usage in legal businesses (67%), consumer goods/services (63%), and automotive (44%). Hospitality, followed by automotive and retail, leads in Google search views.

article thumbnail

Use SMS payments to get paid faster – every time.

BirdEye

Adapting to the demands of consumers, scouts selling girl scout cookies are equipped to accept SMS payments. Your customers are already texting, so why not meet them there and finalize the deal with SMS payments? SMS payments for automotive companies. This isn’t always the case in the automotive industry.

article thumbnail

State of Google Business Profiles 2024: Top findings & insights

BirdEye

Google Messages adoption The adoption of Google Messages varies significantly across industries, indicating diverse approaches to customer communication. High usage in legal businesses (67%), consumer goods/services (63%), and automotive (44%). Hospitality, followed by automotive and retail, leads in Google search views.