Lithium

JUNE 11, 2019

TechStyle Fashion Group is a fashion and lifestyle company that offers an engaging and personalized shopping experience to millions of customers worldwide, including four million VIP Members, through a portfolio of apparel and shoe brands. They choose Lithium Social Media Management for Service.

Self Service 40

Self Service Apparel Customer Success Fashion 40

Lithium

JUNE 11, 2019

TechStyle Fashion Group is a fashion and lifestyle company that offers an engaging and personalized shopping experience to millions of customers worldwide, including four million VIP Members, through a portfolio of apparel and shoe brands. They choose Lithium Social Media Management for Service.

Self Service 40

Self Service Apparel Customer Success Fashion 40

Lithium

JUNE 11, 2019

TechStyle Fashion Group is a fashion and lifestyle company that offers an engaging and personalized shopping experience to millions of customers worldwide, including four million VIP Members, through a portfolio of apparel and shoe brands. They choose Lithium Social Media Management for Service.

Self Service 40

Self Service Apparel Customer Success Fashion 40

SurveySparrow

MAY 23, 2021

Example: Brazilian fashion brand C&A displays its apparel on augmented reality enabled hangers. These hangers thus display the likes collected through social media sites for their product. (c) Make use of AR apps to make shopping for apparel easier. a) AR self-service support.

Self Service 59

Self Service Customer Experience e-support Apparel 59

Eptica

JANUARY 8, 2016

All of this shows that retailers need to ensure they are delivering the right service and experience throughout the holiday season , rather than just on traditional peaks. So the experience has to be seamless and incorporate self-service systems that provide fast, accurate, and consistent replies to questions.

Self Service 48

Self Service Customer Experience Ecommerce Social Media 48

Eptica

NOVEMBER 25, 2015

4% of Apparel retailers answered on every channel, compared to scores of zero for eight other sectors. By centralizing information in a single knowledge base, and making it available to agents working on every channel, as well as through web self-service, companies can ensure consistency and increase efficiency at the same time.

Retail 48

Retail Customer Service Social Media Self Service 48

Comm100

JUNE 13, 2018

Live chat provides businesses with valuable sales and customer service opportunities that aren’t possible through any other channel. During the holiday season, many contact centers experience high call volumes. Enable and Encourage Self-Service. Manage Your Social Media.

Tips 133

Tips Self Service e-support Social Media 133