Apparel Contact Center Loyalty Self Service 
NICE inContact
OCTOBER 3, 2017
However, studies show that in customer service, making the mistake isn’t what really impacts customer loyalty; rather, it’s all about how the mistake is handled and how things are made “right.”. Roughly half of customers indicate that their customer service interaction was centered on trying to resolve a problem or issue.
NICE inContact
OCTOBER 3, 2017
However, studies show that in customer service, making the mistake isn’t what really impacts customer loyalty; rather, it’s all about how the mistake is handled and how things are made “right.”. Roughly half of customers indicate that their customer service interaction was centered on trying to resolve a problem or issue.
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Stella Connect
FEBRUARY 22, 2017
More than 90% of customers want and expect to be able to go to a brand’s website and make informed purchase decisions, perform account-related tasks, and get their questions answered without having to contact a customer service agent. Customer self-service isn’t just a courtesy: it’s an organizational imperative.
Lithium
JUNE 11, 2019
TechStyle Fashion Group is a fashion and lifestyle company that offers an engaging and personalized shopping experience to millions of customers worldwide, including four million VIP Members, through a portfolio of apparel and shoe brands. They also wanted to drive loyalty through highly personalized Surprise & Delight programs.
Lithium
JUNE 11, 2019
TechStyle Fashion Group is a fashion and lifestyle company that offers an engaging and personalized shopping experience to millions of customers worldwide, including four million VIP Members, through a portfolio of apparel and shoe brands. They also wanted to drive loyalty through highly personalized Surprise & Delight programs.
Lithium
JUNE 11, 2019
TechStyle Fashion Group is a fashion and lifestyle company that offers an engaging and personalized shopping experience to millions of customers worldwide, including four million VIP Members, through a portfolio of apparel and shoe brands. They also wanted to drive loyalty through highly personalized Surprise & Delight programs.
SurveySparrow
MAY 23, 2021
Example: Brazilian fashion brand C&A displays its apparel on augmented reality enabled hangers. Make use of AR apps to make shopping for apparel easier. After that, a 3D figurine will come in front dressed in the apparel of your choice to give a look-alike experience. a) AR self-service support.
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