Analytics Knowledge Base User Experience Voice of Customer 
SurveySensum
JANUARY 5, 2024
A fitness app team was analyzing its user interactions. Their insights revealed a surge in “workout plans” and “nutrition tips” queries on their knowledge base. But the challenge is – How do we gather these VoC insights from the knowledge base? Let’s dive in!
SurveySparrow
FEBRUARY 22, 2023
This tool supports the entire user feedback loop in one system, giving companies a single platform to gather and analyze all customer data. Parlor syncs well with all your business tools, including live chat, ticketing systems, CRM, and existing analytics suite, allowing teams to measure results across different channels.
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