Advertising Contact Center Customer Experience Professionals Social Media 
Experience Investigators by 360Connext
FEBRUARY 4, 2019
advertising. customer service calls. Try listing all the touchpoints where your brand interacts with your customer. Traditional advertising. So what should today’s customer experience professional do about all these touchpoints? We must speak up on behalf of the customers.
Experience Investigators by 360Connext
FEBRUARY 4, 2019
advertising. customer service calls. Try listing all the touchpoints where your brand interacts with your customer. Traditional advertising. So what should today’s customer experience professional do about all these touchpoints? We must speak up on behalf of the customers.
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CX Accelerator
MARCH 9, 2020
Having spent the first six years of my professional career working with some of my closest friends in a tight-knit office where my work was well-respected, I got comfortable. But as the economy was going through a downturn, advertising agencies began to struggle. I was hopeful and excited as my first day on the job approached.
CX Accelerator
MARCH 9, 2020
Having spent the first six years of my professional career working with some of my closest friends in a tight-knit office where my work was well-respected, I got comfortable. But as the economy was going through a downturn, advertising agencies began to struggle. I was hopeful and excited as my first day on the job approached.
Storyminers
JULY 6, 2020
We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.
Storyminers
JULY 6, 2020
We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.
SurveySensum
JULY 14, 2020
XM Scientist and Co-Founder at Effectly AB and experiasummit.com, Joakim Thörn is a subject-matter expert and a speaker who specializes in facilitating and helping clients expand their market presence through experience-based differentiation. Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional.
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