2025 Customers Online Experience User Experience 
Optimove
AUGUST 15, 2023
million people in the US will be using QR codes by 2025 – not bad for a technology that’s had more than its fair share of naysayers! A frictionless user experience. Customers can scan these QR codes to instantly access additional product details, discounts, or exclusive loyalty rewards. The result? Pretty smart!
Thunderhead
OCTOBER 19, 2018
One CEO of the top five spoke recently of ‘end-to end’ online retailing of new and used cars – from research to purchase and finance, plus delivery and signatures: “It’s about making effortless journeys for customers, not complex processes”. It’s about making effortless journeys for customers, not complex processes” – dealer CEO.
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