TechSee

DECEMBER 27, 2018

A Zendesk survey found that customer support tickets can skyrocket by as much as 42 percent during the holidays. The technology is being adopted quickly, with Goldman Sachs predicting that AR will be an $80B market by 2025. Interactive visuals such as 3D arrows and animations eliminate the language barrier and reduce complexities.

Retail 84

Retail Chatbots Consumers Video 84

TechSee

JUNE 25, 2019

A Tata Consultancy Services survey found that 31.7% Forward-thinking companies are increasingly turning to AI-powered customer service solutions to optimize CX and to streamline their back-office operations. In fact, Gartner predicts that by 2020, 85% of all customer interactions will no longer be managed by humans.

Technology 122

Technology Customer Service Contact Center Gamification 122

TechSee

NOVEMBER 6, 2018

Augmented reality remote assistance combines live video streaming , where images and videos are broadcast in real time, with augmented reality , an interactive technology that superimposes a computer-generated image on a user’s view of the physical environment. There is a better way.

Call Center 104

Call Center Insurance Customer Satisfaction Video 104