NobelBiz

FEBRUARY 13, 2024

The call center industry has been changing faster than ever, due to technological breakthroughs and constantly evolving customer demands. In 2024, businesses have the crucial responsibility of understanding and adopting the latest technology trends in customer service. Among its standout features is the Preview Dialer.

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Call Center Self Service Software Contact Center 59

AWS Machine Learning

NOVEMBER 22, 2023

Talk with AWS experts in 14 different industries and explore industry-specific generative AI use cases, including demos from advertising and marketing, aerospace and satellite, manufacturing, and more. You can also get behind the wheel yourself on November 30, when the track opens for the 2024 Open Racing.

Innovation 110

Innovation Training Contact Center Data 110

NobelBiz

FEBRUARY 23, 2023

For a few years now, businesses including contact centers have relied heavily on Cloud technologies. The worldwide UCaaS market is predicted to be valued at $79.3 billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models. What is the distinction between VoIP and UCaaS?

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Contact Center Multi-Channel Omni-Channel Video 52

NobelBiz

JUNE 7, 2021

For a few years now, businesses including contact centers have relied heavily on Cloud technologies. The worldwide UCaaS market is predicted to be valued at $79.3 billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models. What is the distinction between VoIP and UCaaS?

Contact Center 52

Contact Center Multi-Channel Omni-Channel Video 52