Blake Morgan

JULY 29, 2023

There’s a strong connection between investing in customer experience and increasing the bottom line. But what happens to CX budgets during economic uncertainty, inflation, and changing customer priorities? As the markets and consumers change, brands can’t simply stick with what they’ve done in the past.

Customer Experience 52

Customer Experience How To Contact Center Chatbots 52

Totango

NOVEMBER 27, 2023

After several years of relentless pursuit of new business, 2023 made it clear to many companies that growth at all costs is not a sustainable strategy. Refining post-sale strategies to better understand and meet the needs of customers. The report states that our platform offers “laudable flexibility.”

Report 92

Report Trends Customer Success Self Service 92

Alliance by IFS

JUNE 6, 2019

Service organizations are now faced with the challenge of future-proofing their operations to keep up with the rapidly evolving customer demands and technologies. And it all starts with a smart field service management (FSM) solution. billion in 2023. Create custom workflows to meet customers’ changing needs.

Self Service 88

Self Service Software System Technology 88

BirdEye

OCTOBER 31, 2023

For a quick step-by-step and updated process (as of October 2023) for finding your business page and personal Facebook URL link on desktop, browser, and app, read this blog or jump to the desired section from our table of content: Table of contents What is a Facebook URL? How do you customize/change your Facebook profile URL?

How To 107

How To Social Media Connections Brands 107