Remove 2022 Remove NPS Remove Roadmap Remove ROI
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Strategic roadmap to deliver new-age customer experiences

Uniphore

Strategic roadmap to deliver new-age customer experiences. 2022 is the year where companies are innovating to thrive and succeed in the service-driven economy. By harnessing the power of conversational AI and automation, businesses can optimize every conversation, increase NPS, improve customer LTV and achieve efficiencies.

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December Atlas Highlights 2022

Lithium

Event recap: Forrester CX NA Conference 2022 Recapping the emerging trends in one event shows the level of care and understanding Khoros strives to deliver to our customers and, by extension, your current and future customers. Khoros Marketing Release Notes, October 2022. Some blog areas are limited to Khoros customers only.

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November Atlas Highlights 2022

Lithium

An Interview for Change: How AI and Automation Drive ROI Khoros has been a social care leader for years, but a tool is only as valuable as the one who wields it. Get to the bottom of the best ways to use and prove the ROI of Khoros Care with Khoros product marketing expert Josh Snider. Are you there ROI? Are you There ROI?

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5 Customer Success KPIs You Should Measure in 2022

CustomerSuccessBox

Check your calendars, 2022 is just around the corner! This article aims to compile the key Customer Success KPIs we have to look out for in our Customer Success journey in 2022. Customer Success is more relevant to your business more so for SaaS companies and you need to understand the nuances of the roadmap forward.

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How to Drive Mobile Customer Engagement and Increase Product Feedback

SurveyGizmo

The more you know about a customer’s current emotional state, the more you can tailor your marketing campaigns to provide an engaging, helpful experience and adjust your product roadmap to meet customer needs faster. Identifying and utilizing your fans (directing them to leave reviews, encouraging them to share on social media, etc.)