West Monroe

JANUARY 24, 2022

High-tech and software (HT&S) companies continued to enjoy enviable growth rates and sky-high valuations in 2021 thanks to strong demand for products that supported digital engagement during the global pandemic and record-breaking levels of M&A activity. Overarching trends have widespread influence. Macro financial pressures.

Software 40

Software Trends Self Service B2B 40

PK

FEBRUARY 4, 2020

For these companies, PWA apps are resulting in more customers with reduced app abandonment rates. . That means the customer gets to experience the latest and greatest every time they open the app. . Mobile-first design thinking is critical when considering the modern customer experience. Monetize better with PWA.

Abandon Rate 52

Abandon Rate CRM Sales Customer Retention 52

Connective DX

FEBRUARY 4, 2020

For these companies, PWA apps are resulting in more customers with reduced app abandonment rates. . That means the customer gets to experience the latest and greatest every time they open the app. . Mobile-first design thinking is critical when considering the modern customer experience. Monetize better with PWA.

Abandon Rate 52

Abandon Rate CRM Sales Customer Retention 52

SurveySensum

JULY 20, 2023

Improving Digital Retail Experience Customer Churn Category Growth Addressing Cart Abandonment Brand Reputation Improving In-Store Retail Customer Experience In-store Customer Churn High CLV Customers are Spending Less Why is That One Store Not Working? So, she decided to do a Product Discovery Survey to get to the bottom of it.

Retail 52

Retail Feedback How To Self Service 52