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Brand Move Roundup – July 27, 2020

C Space

The Brand Move Roundup – July 27, 2020. Using the platform’s “ Together Mode ,” fans will be seated in a virtual arena and able to interact with each other. Fans can access the experience on FXSDCC.com , which is live through July 26. Brand Move Roundup – July 27, 2020. Brand Move Roundup – July 24, 2020.

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Shining the CX Spotlight on Employers and Suppliers

CSM Magazine

Effective customer relationship management demands a 360° view of experience management. The process of monitoring every interaction customers experience with a company or organisation, is vital to spot opportunities for improvement in customer service and to drive retention. About the Research Study.

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Gen Z Rely on the Internet Primarily for Social Media and Entertainment

CSM Magazine

In other words, 61 percent of Gen Z can’t go more than eight hours without being online. This Time It’s Personal: Gen Z is 25 percent more likely than other generations to provide personal information to gain a more predictive, personalised online experience.