Remove 2019 Remove Chatbots Remove Customer Service Strategies Remove Innovation
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The Importance of Customer Service and How it can Grow your Sales (Infographic)

Answer Dash

Customers trust online reviews as much as personal recommendations 85% of consumers trust online reviews just as much as personal recommendations. With a great customer service strategy, you can market your services or product through word of mouth, reviews, comments on social media, testimonials and so on.

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Balancing Bots and Humans in a Digital-First World

Lithium

In fact, Gartner has predicted that by 2020, 85% of all customer interactions with a company will be handled without human involvement. A future with bots may be inevitable, but it cannot be without conscientious design. They drive the demands for innovative digital customer experiences.

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Balancing Bots and Humans in a Digital-First World

Lithium

In fact, Gartner has predicted that by 2020, 85% of all customer interactions with a company will be handled without human involvement. A future with bots may be inevitable, but it cannot be without conscientious design. They drive the demands for innovative digital customer experiences.

article thumbnail

Balancing Bots and Humans in a Digital-First World

Lithium

In fact, Gartner has predicted that by 2020, 85% of all customer interactions with a company will be handled without human involvement. A future with bots may be inevitable, but it cannot be without conscientious design. They drive the demands for innovative digital customer experiences.