Comm100
AUGUST 23, 2018
It’s 2018, and customer expectations are changing faster than ever. This blog post is not about the top customer service trends to watch out for in 2018. The following best practices set contemporary leaders in innovation apart from the pack and represent what exceptional customer service looks like in 2018.
Avaya
NOVEMBER 7, 2018
In 2018, a dose of reality as organizations work to improve communications as a critical driver of digital transformation. In hospitality—where 60% of execs believe the inability of staff to effectively communicate diminishes the guest experience—teams can better connect to maximize efficiency and overall quality.
North Highland
SEPTEMBER 16, 2019
While overall projections for the industry are still promising, this change is an alarm bell for hospitality and timeshare brands developing data and acquisition strategies for the next decade. Historically, the timeshare industry has enjoyed a healthy growth curve that stretched into double-digit growth in 2018.
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