Idaho Central Credit Union: A “2019 Best in Class Contact Center” Runner Up
Calabrio
AUGUST 7, 2019
for the last five years according to S&P Global—selected Calabrio in 2018 to power its workforce optimization (WFO) initiative, we were excited. And we’re proud of the work we’ve done together since then to continually improve the interactions Idaho Central’s 340,000 members have with its customer service team.
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