Call Center Pros
AUGUST 27, 2018
There is no better and faster path to create exceptional customer service than by learning from those who have done it successfully before. If you want your business to grow and excel in customer service, this post is for you! To Providing a World-Class Customer Experience by John R. What’s the Secret?
Second to None
MARCH 9, 2018
To learn more about why your customer service staff should engage with customers via social media, check out the following piece written by Ashley Cooksley, for AdWeek. And research from Sprout Social shows that answering a customer’s question on social media prompts 49 percent of consumers to purchase.
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Lithium
JUNE 11, 2019
Is constantly following our customers around via changing social channels the best way to deliver great customer service or is there a time and place to decide that certain channels are where we can truly deliver exceptional customer service experiences? Agile, creative digital customer service solutions.
Lithium
JUNE 11, 2019
Is constantly following our customers around via changing social channels the best way to deliver great customer service or is there a time and place to decide that certain channels are where we can truly deliver exceptional customer service experiences? Agile, creative digital customer service solutions.
Lithium
JUNE 11, 2019
Is constantly following our customers around via changing social channels the best way to deliver great customer service or is there a time and place to decide that certain channels are where we can truly deliver exceptional customer service experiences? Agile, creative digital customer service solutions.
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