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How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

According to ResearchAndMarkets , 2018, the CDP market was valued at $2.4 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 32.4% What are Customer Data Platforms A Customer Data Platform or CDP is software that aggregates and organizes customer data across various touchpoints and channels into a single, unified database.

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How retailers and “payviders” are disrupting U.S. healthcare in 2024

Clarivate

While the key players’ strategies differ, all are focused on bending the cost curve while increasing patient touchpoints and engagement. Walgreens (VillageMD and Summit Health) Prior to incurring operational losses in 2023, Walgreens’ growth plans announced in 2021 called for expansion to 1,000 VillageMD clinics by 2027.

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How to Deliver Outstanding Customer Experience Using Cognitive Solutions

LiveChat

Brands need to rethink ways to win customers and create better connections with them. By harnessing the power of cognitive technologies, companies can generate valuable connections with customers. Offering the same experience across multiple touchpoints is the biggest challenge faced by many retailers today. Billion by 2027.