2015 Customer Relationship Management Lifetime Customer Management 
CSM Magazine
AUGUST 10, 2017
However, as businesses struggle to keep on top of the growing mass of customer information stored in disparate siloes, it can result in customers living in a different universe to your brand. We help organisations in media, retail, CPG and beyond to build vibrant customer insight communities. This is a costly mistake.
SurveySensum
JULY 14, 2020
Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. LinkedIn : [link].
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