article thumbnail

Top 50 Customer Success Influencers 2021

SmartKarrot

His commitment towards the Customer Success community brings him to the frontline of influencers who are most-valued for their exceptional pieces of advice and knowledge. Exceptionally reputed Customer Success Leader and Consultant, Emilia is the Founder and CEO at GrowthMolecules. Emilia D’Anzica. Irit Eizips. Donna Weber.

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Sarah Sargent is a highly accomplished & inspiring Customer Service & Customer Experience Director at Radian Group where she is reinvigorating CX in social housing. She has carved a successful career in both customer service and CX leadership across Financial Services and Telcos. and Crowdvocate.com.