2012 Customer relationships Innovation Magazine 
Customer Guru
AUGUST 21, 2018
She is a renowned expert on customer relationship management (CRM), customer service strategies, and ROI. Lincoln is a Customer Success Consultant, keynote speaker and co-author of the book “Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue”.
SurveySensum
JULY 14, 2020
Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. LinkedIn : [link]. Website : [link].
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Amity
OCTOBER 31, 2016
It’s always fun for me to look back at customer reviews from those early years as all of them mention how amazingly reactive and supportive our customer support team was (and still is). In 2012, our Co-Founders realized it was time to transform the customer support team into a true Customer Success team.
Bold360
NOVEMBER 30, 2016
With Facebook Messenger reaching 800 million users in January 2016, growing to one billion monthly active users as of July 2016, the opportunity is ripe for brands to tap into the massive reach of Messenger and other growing platforms like Slack to cultivate customer relationships. Image via Facebook (Mark Zuckerberg).
Bold360
NOVEMBER 21, 2016
Companies must work on all three components together while understanding that a customer-centric focus is never really done. Instead, this evolutionary process deepens customer relationships, which, in turn, can create organic growth. Magazine, Entrepreneur Magazine and Businessweek. Nicholas Webb. nickwebbcom.
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