SurveySparrow

FEBRUARY 18, 2024

You can create your account in a span of a few minutes and start sending out email surveys that bring instant results. Key Features Survey Creation Made Simple Easily create surveys with the intuitive survey wizard and access a vast email library and embedded thermometer templates.

Multi-Channel 52

Multi-Channel CRM Tourism e-support 52

CSM Magazine

DECEMBER 10, 2019

So the year ahead will see all CX professionals invest much more in measurement, analysis and building the important ‘money stories’ to keep their customer programmes on track. Customer feedback is managed by the customer insights team, right? Critizr is Europe’s leading Customer Feedback platform. Not exactly.

Net Promoter Score 52

Net Promoter Score Effort Score Customer Centricity Feedback 52

Customer Bliss

AUGUST 9, 2016

Stephanie in particular has another interesting path for how she got into customer experience work – parlaying her background in journalism to use it to create compelling stories and actions for change. ” Ask for array of resources: Money for surveys and voice of the customer work is a big example here.

Government 0

Government Leadership Customer Experience Effort Score 0

SurveySensum

JULY 14, 2020

Head of Customer Experience for UL EHS, Co-Founder of CX Accelerator, and CEO of Officium Labs, Nate Brown is an ICMI Top 50 Thought Leader. He is a Customer Experience Blogger and Speaker and offers expertise in customer journey mapping, a voice of the customer programs, survey process and analysis, employee engagement, and others.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Chattermill

AUGUST 29, 2018

That means conducting frequent NPS surveys, but also a little more. Your NPS score is just the raw data, the “what.” Survey Monkey. There’s a reason Survey Monkey boasts 25 million users and 90 million survey responses monthly. While Survey Monkey has more users, Typeform is still a popular and useful tool.

Technology 40

Technology Customer Experience Consulting Analytics 40

Chattermill

AUGUST 29, 2018

That means conducting frequent NPS surveys, but also a little more. Your NPS score is just the raw data, the “what.” Survey Monkey. There’s a reason Survey Monkey boasts 25 million users and 90 million survey responses monthly. While Survey Monkey has more users, Typeform is still a popular and useful tool.

Technology 40

Technology Customer Experience Consulting Analytics 40