2012, Competitive Advantage, Loyalty and Loyalty Programs

Beyond the Hotel: Earning Guest Loyalty with Hospitality Tech

Currency Alliance

OCTOBER 11, 2018

By owning this more complete customer journey, the hotel has the opportunity to deliver better experiences and to earn greater guest loyalty. Mobile check-in can also be deployed to upsell room selection, to offer customized key collection, or can be integrated with a loyalty program to confirm benefits such as lounge-access or free Wi-Fi.

Hotels

Hotels Hospitality Loyalty Travel

In Mobility, Loyalty Strategy Will Decide Who Wins

Currency Alliance

MAY 9, 2019

Independent of market positioning, unique customer insight will become the primary competitive advantage. Enter: loyalty marketing. In 3-5 years’ time, the market leaders will have emerged, so now is the moment to include loyalty mechanics to get the upper-hand. The massive potential of loyalty marketing in mobility.

Loyalty

Loyalty Strategy Loyalty Programs Airlines

Customer Experience Update

Beyond the Hotel: Earning Guest Loyalty with Hospitality Tech

In Mobility, Loyalty Strategy Will Decide Who Wins

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